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Frequently Asked Questions

For your convenience we divided our FAQ into a few sections. Select an appropriate subject from the list below to see the related topics. If you didn't find an answer in the FAQ, you can post your question in our Discussion Forum and we will give you an answer as soon as possible.

Are we A & S Electronics or TRUSTprice.com?

Are we A & S Electronics or TRUSTprice.com?

Accounts

Terms for different customer accounts

Contact Questions

FAQ's regarding all of our contact sources.

Credit Questions

Explanations of our refund and credit procedures and more.

Disclaimer

Disclaimer

Express Service Program (ESP)

Express Service Program

Free Software Inspection

Free Software and License Inspection for San Francisco Bay Area Customers

Find the Best Price for Right Product

Quotation Request

Info for Resellers

Search Guideline, Terms, Tax Exemption

International Order

International Order

Ordering Questions

Listing a number of FAQ's that help explain the ordering process.

Payment Questions

Including payment options, sales tax policy, tax-exempt status and more.

Price Protection Guarantee

Price Protection Guarantee

Product Questions

Information regarding products, backorder policy, warranty explanations and more.

RMA Questions

Information for return policy, return procedure, RMA instructions and more.

Resources

Useful Resources for Our Customers

Shipping Questions

Questions and Answers about shipping and instructions.

Terminology

(Definition in Software Terms and more.)

Why Prices So Low?

Why prices so low? Are they too good to be true?

Hot Links
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